Innovation, a few starters.
Don’t make it a pre-condition to seek Management support and funding. Employees with ideas should promote them to their peers, receive feedback, build the team and execute the plan. Many revolutionary ideas directly attack the notion ‘business as usual’. Executive have a vested interest to keep it ‘business as usual’, mostly for self-gain. Remove the old pyramids of power. People at the top are...
Cloud was 2011, so they say! 2012 IS the year of BIG DATA, so they say….! Be it true or not recruiters and HR need to seek and tempt the few and far between specialists that understand what’s theoretically possible. — Specialists who are able to make sense of data from everywhere, everything at any time. — Specialists who are able to pull it all together and understand what’s...
Cheap and lazy customer service
The idea that customers are more loyal to businesses that go above and beyond their expectations is simply not true. Ocado keep sending me free offers, refunds and cheaper delivery services, trying to tempt me back. This type of customer service makes only a small impact to the majority. All we want, as customers, is to have a service or product that meets our needs. If you’re going to be...
Futurologist Adjiedj Bakas wrote a book called ‘The Future of Capitalism’. He went on to explain how the Chinese word for crisis is defined in two single words, ‘danger’ and ‘opportunity’. ‘The crash of 2008 was the fifth crisis in 200 years. All of them occurred at the transition from one era to the next…. during the current crisis we finally say goodbye to the 20th century models of old and...
Smells like bullshit
Why do companies still not see originality as part of their essential DNA? Is it ignorance, lack of education or just fearful of change? Whatever the reason it’s proving to be fatal and catching out many of the greats (Kodak, RIM). Why does it not ring alarm bells when we’ve just about survived a near global economic breakdown? Something’s severely broken and it’s beyond repair. Innovation, doing...
One persons passion is better than forty people merely interested.– E.M Forster
Spending a modest period on the bench got me thinking about the pointless pressures for professionals to remain ‘billable’, no excuses. Too many companies view ‘the percentage of billable work’ as the Holy Grail to which you’re measured on! It’s a carrot and stick scenario that only works if you’re in a role that requires little in the way of innovative...
Keep calm and spread some techie love
During my career I’ve worked for countless medium/ large technology departments and it still astonishes me to see the complete lack of integration between ‘business’ and ‘I.T’. Most of the time, not all but most, I.T departments are seen as part of the peripheral. Skilled guys’ doing their bit for ‘business as usual’, and this is where all the problems start. I.T departments’ are...